The first step in developing a knowledge management system is to?
empower employees to make their own decisions and accept the consequences.
obtain the necessary information system technologies.
recognize that perfect information is not readily available in all organizations.
determine what knowledge is most important to the organization.
determine what knowledge is most important to the organization.
determine what knowledge is most important to the organization.
References :
… Read more @ http://en.wikipedia.org/wiki/Knowledge_management